colour rummy

colour rummy App support

Contact
+91 0910063583

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in securely without needing a password or email. This convenient login method provides easy access to your account.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If you're still having issues, wait for the OTP to be sent after clicking "send OTP" and give it a few minutes. If you don't receive the OTP, you can reach out to the app's support through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to our customer support via email to facilitate account transfer. This will help you access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play without any problems. Once updated, you should be able to access the app easily.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other apps. However, bonus earnings cannot be withdrawn, only the money earned from gaming activities. This means users can only withdraw their actual gaming winnings, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process that can take anywhere from 30 minutes to 3 hours. However, some users may experience delays with payments, which can cause a wait of up to 24 hours. This variation in processing time is a trade-off for the app's overall speed and stability.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone except yourself. You can withdraw the funds earned while playing games with the bonus, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request fails, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can seek assistance from their customer care centre.

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